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Junior Operations Support
Website Colet Systems Ltd
The Company
Colet Systems Limited (‘CSL’) is an innovative software company based in Hammersmith, West London. Our flagship product, MollyBet, provides users with global sports betting liquidity, at compare-the-market best prices. The product is distributed to a growing number of betting operators on a B2B basis, who in turn make the product available to their customers under their own brands, via the desktop website, mobile interface and API. We invented this market leading product and we work tirelessly to defend our best-in-class status.
The Role
An immediate vacancy exists to join CSL’s growing Operations Team supporting both MollyBet and Totus. On average you should expect to be working 20-40 hours per week at £11 per hour. Main area of responsibility:
Product/Platform Operations
You’ll be managing the live trading software, and liaising with our B2B partners and customers directly in real-time during some of the busiest periods of the sporting calendar. You’ll be expected to immerse yourself in your work, becoming an expert in the product, as well as being able to analyse and diagnose issues in the trading systems with a view to suggesting and facilitating improvement. Specific responsibilities include:
● Understanding and interacting with different data sources that are integrated into the system.
● Bet and anomaly resolution
● Ad hoc analysis
● Reporting and resolving customer issues in real time
● Account creation and management
● Bet and System monitoring
● Liaise with developers to improve metrics
● Communicate across teams to resolve issues
Experience & Skills Required
● Strong communication skills
● Hardworking and dedicated
● The ability to think and work quickly, logically and accurately within a high-paced trading environment
● An inquisitive nature. You’ll enjoy disassembling things to understand how they work
● Strong analytical skills
● To be a self-starter, equally adept at working autonomously or as part of a team
● Interested in sports and sports betting
Please note that due to the nature of this role, predominantly weekend and evening work will be required. You must be available for an immediate start.
Please quote DR4 in your application.